Put MOTs, tax, licences and a whole lot more in the palm of your hand. Car admin just got infinitely faster.

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Caura App Home Screen
MOT expiry reminder on the Caura app

All rolled into one

driving licence icon


Don’t get caught without it. Store your driving licence in digital form. Then check endorsements and when they expire.

car tax icon


Sort your tax without leaving the app. Simply enter your vehicle reg, pay on the app, and we’ll remind you to renew.

MOT icon


Never miss another MOT. We pop up when you need to get the next one booked in. Confused about your MOT test result? Find out what it means here.


Upload your licence to the app

Tap your licence number into the app and we’ll find all your DVLA details.

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Connect your digital driving licence on Caura
Connect your digital driving licence on Caura

Have your licence to hand at all times


Got any speeding points or endorsements? The app syncs with the DVLA and tells you the score


Changing wheels? Find out what you are (and aren't) eligible to drive


Get more accurate car insurance quotes, pronto

Pay your car tax quickly on insurance

Tax done different

Goodbye Be free of fiddly forms and sort your car tax renewal on our FCA approved app. And we’ll remind you to renew next time.

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Happy Caura user
"Really am enjoying this app. Timely reminders of tax, MOT and insurance. Easy payments for M25 tolls and charges, and just paid my car tax too."

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The Roadeo

The latest on what’s going on at Caura…

Cost of living

Combatting the rising cost of car ownership

Driving is getting more expensive

The cost of living is increasing rapidly, faster than at any other time in recent years. One expense that’s rising is owning a car.

Last week, we saw the cost of...

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Find answers to common questions here. If you can't find what you're looking for then email us on and we'll get back to you.

My account
Do I have to sign up to access Caura?

Yes. To enjoy the benefits of Caura, like timely reminders for tax and insurance, and ultrafast city charge and toll payments, you’ll need to create an account. This is so we can let you know about important expiry dates and booking details.

Can I change the email address I use for Caura?

You can’t currently change your email address on Caura (but we are working on it). As a workaround, you can log out of your current account and sign up with a new email address. We won’t be able to transfer the history over.

What happens if I forget my account credentials?

Easily done. Just tap ‘Forgot Password’ on the Log In screen - we’ll send you a password reset link via your registered email address. If you used your Google or Apple profile details (instead of an email address) to create your account, you’ll need to continue to use this sign-in method.

My account has been suspended, why?

Your account may be suspended as a precaution if we see evidence of fraud or a violation of our terms of service. Please email or send us a message in-app, and we can investigate this with you.

How do I delete my account?

Please email or send us a message in-app, and we can take care of that for you. Please feel free to let us know why you want to leave, as we’re always working to improve Caura for drivers like you.

Managing vehicles
How do I add or remove vehicles from my account?

To add a vehicle, simply swipe to the left on your current vehicle or tap the ‘+’ icon on the Home screen. To remove a vehicle, tap and hold on the vehicle image.

My vehicle cannot be found when I add my number plate, why not? 

All vehicles registered with the DVLA should show on Caura. Please make sure you are entering a valid number plate recognised by the DVLA. If the problem persists please email 

Why can’t I see my updated vehicle details (e.g. tax, MOT) on Caura?

If you have made the update on Caura (e.g. paid for tax on Caura), it should update automatically within a few days. If it doesn't, you can pull down the image of your vehicle from the Home screen, which will refresh the app.

Notifications & reminders
Do I need to enable notifications? 

Caura notifications help keep you updated on any upcoming renewal or expiry dates for your vehicle, as well as important transaction details. If you’re an AutoPay user, you’ll need to have them on so we can contact you in case of failed payment or changes to your AutoPay status.

I turned off notifications, how do I re-enable them?

If you turned off push notifications, you can enable again by going to Settings on your device and scrolling down to Apps and selecting Caura. From there, simply switch on ‘Allow Notifications’ from within the Permissions section. 

Does Caura tell me whether I’ve driven into a charging zone (e.g. ULEZ)? 

Only Caura AutoPay users will receive notifications confirming they have entered a charging zone, and this currently only applies to London Congestion, ULEZ & LEZ charges. When you drive into these London charging zones, TfL automatically recognises your vehicle and up to 5 days later they notify us of your journey. We’ll then let you know and automatically take payment from your card. 

What expiry reminders can Caura provide for my vehicle? 

Caura helps keep you updated on upcoming renewal or expiry dates for you vehicle, including tax, MOT and insurance. You’ll need to manually add your insurance renewal date into the app, MOT and tax reminders will be generated automatically.

Managing payment methods
How do I add or remove a payment method?

You can add, remove and set your default payment method via the Payment Methods screen, accessed via the Account tab. To remove a payment method, swipe it to the left. To set a payment method as the default option, swipe it to the right.  

What if I need to change my AutoPay payment method?

Go to your AutoPay account in-app (by going to the City Charges screen). From your AutoPay account, tap the current payment method selected. You can then choose to change your payment method tied to your AutoPay, either select an existing payment method or add a new card to Caura. 

Car tax (VED)
How do I renew my vehicle tax through Caura?

Caura will let you know when the time comes to renew your vehicle tax. 

To renew, simply tap Tax on your vehicle’s Home screen and follow the quick and easy steps. Enter or scan your V5 or V11 document to complete your renewal. 

Caura will tell you exactly how much you owe at the point of renewal of your vehicle tax.

Do all vehicles have to pay tax?

All road vehicles have to pay a vehicle tax (also know as Vehicle Exercise Duty). 

However, your vehicle may have a £0 rate. You must still renew your tax, this lets the DVLA know your car is still on the road, but it’s free to tax them. You can find out if this applies to your vehicle here.

Vehicles taken off the road, for example it kept in a garage, don’t have to pay vehicle tax. You can tell DVLA about any vehicle you’ve taken off the road via a Statutory Off Road Notification (SORN). 

Can I pay monthly via Caura?

Currently, we only offer upfront payments of either 12-month or 6-month tax cover, depending on availability for your vehicle.

What happens when I sell my vehicle?

When you sell your vehicle you can notify the DVLA here and they will issue a tax refund from the end of the month in which your vehicle is sold.

Do I need my V5 or V11 document to renew my tax?

Yes - enter either a V5C (Logbook) or V11 (tax reminder) document to complete your renewal. We’ve made the renewal process as easy as possible. For example, you can now simply scan the QR code on your V11 reminder and Caura will take care of the rest.

What if I don’t have my V5 or V11?

In this case you would be unable to renew your car tax through any means. You’ll need to apply for a new V5 or V11 document through the DVLA here.

Can I renew my tax before it is expired?

Yes - you can pay to renew your vehicle tax up to two months in advance. The renewal will start from the date your current tax expires.

What happens if my vehicle tax is overdue?

You may be fined up to £1,000 and have your vehicle confiscated. Your vehicle will be flagged by Police ANPR cameras and also DVLA enforcement agencies who may clamp your vehicle if untaxed. Don’t worry, with Caura’s notifications you’ll always know exactly when your tax is due.

What is an MOT test and why is it important?

The MOT test is a yearly inspection of vehicle safety to make sure it is safe to drive on public roads, and meets government set environmental standards.

If your vehicle doesn't have a valid MOT, you won't be able to renew your road tax and it will also invalidate your insurance

What does MOT stand for?

MOT stands for Ministry of Transport - the department originally responsible for ensuring vehicle roadworthiness. The test is now operated by the Department of Transport, who are responsible for the development and regulation of transport policy in the UK, and ensuring the safety and security of the UK’s transport networks

What is VOSA?

VOSA (Vehicle and Operator Services Agency) was an executive agency that was responsible for enforcing the regulation of vehicles and operators. It merged with the Driving Standards Agency (DSA) in 2014 to form the Driver and Vehicle Standards Agency (DVSA)

How long does an MOT take?

The test takes around 30 minutes for vehicles between 3 to 5 years old, and around 45 minutes for vehicles older than 5 years

Which vehicles are MOT exempt?

Most vehicles less than three years old don’t need an MOT. You also don’t need an MOT if you’re driving a historic vehicle that was registered more than 40 years ago. You can find a list of MOT exempt vehicles here. Remember – if you think your vehicle is MOT exempt, you will need to apply for exemption via the government website

Can I book my MOT via Caura?

Yes. All vehicles including motorcycles can book an MOT via Caura. We also offer Class 7 MOTs – an MOT test specifically for commercial vehicles. Simply download the app if you don’t have it already, enter your vehicle registration number and tap on ‘Book Garage’ to book

How to book MOT tests near me?

You can book an MOT with local, trusted mechanics in Caura. Simply enter your reg plate and postcode in-app to book a garage near you

How can I check my vehicle’s MOT due date?

Check your MOT due date in Caura by entering your vehicle registration number. If your MOT is due in 30 days or less, you’ll see a reminder on the home screen. Then, simply press ‘Book Garage’ to find and book with a garage near you

Can I book an MOT for tomorrow?

Yes, depending on the garage’s availability. Simply select all your available dates in Caura and we’ll let you know if the earliest slots you can book

Can I drive without MOT?

No, driving without an MOT is illegal. If caught, you could be fined up to £2,500 if you’re driving a car or get handed an unlimited fine if you’re driving a van

How can I check a vehicle’s MOT history?

Your vehicle’s MOT history can be found in your vehicle logbook. If you don’t have access to this, you can check your MOT history via the government website. Very soon, you’ll also be able to see your MOT history in the Caura app so keep your eyes peeled

How early can I book my MOT?

You can book an MOT two months before its expiry date. However, the earliest date for your test can only be up to a month before its expiry date. For example, if your MOT runs out on 23rd May 2023, you can book an MOT from the 24th of March, however your earliest test date you can book will be the 24th of April

Remember, if you book an MOT a month in advance, you will keep the same renewal date. Don’t wait till the last minute, book as soon as possible

Where can I book an MOT test?

Easiest way to book an MOT is in the Caura app. All you need to do is enter your vehicle registration number into the app and book with a local mechanic Remember, if you book an MOT a month in advance, you will keep the same renewal date. Don’t wait till the last minute, book as soon as possible at vetted garages near you

Do you do Class 7 MOTs?

Yes, we offer MOTs for all vehicles including Class 7 vehicles (commercial vehicles), cars and motorcycles

What’s the difference between car service and MOT?

An MOT is just an inspection of your vehicle whereas a car service could also include repairs and maintenance work to get your car into the best possible shape.

You can book a car service in the Caura app

If my car fails its MOT test, how much will the MOT retest be?

If you leave your car at the same garage and repairs are done within 10 working days, the garage should conduct a free partial retest. You may also get a free partial retest if you take your car to a different garage for repairs and bring it back the next working day.

If you take your car away for repairs and bring it back within 10 working days, the garage can choose to charge you a small MOT fee for the retest.

For any MOT retests done at a different garage or after 10 working days from the original test date, you will need to book a complete MOT again and pay the full fee. Find out more about MOT retests here

What documents do I need for MOT?

You don’t need to take any documents to your MOT test. Garages will be able to access all the information they need via the DVLA

What happens after the MOT test?

If you’ve passed your MOT, you can continue to drive the vehicle as normal

If you’ve failed your MOT, the tester will list all the faults found with the vehicle on the MOT certificate. You will need to get all faults repaired and pass an MOT retest before you can continue driving your vehicle

Can you tax a car without MOT?

No. You will need to have a valid MOT before taxing your vehicle

If your car tax has expired and you haven’t booked an MOT yet, remember to keep it off public roads and in a private garage to avoid a hefty £1,000 fine

Once you’ve booked your MOT, you can also renew your car tax in the Caura app in less than 20 seconds – all you need is your V11 or V5C details

Renew your car tax in Caura today

How long is an MOT certificate valid for?

Your MOT certificate will be valid for a year from the date your vehicle passed the MOT test. Find out more about your MOT certificate here

My MOT certificate has expired, will this invalidate my insurance?

Yes. If having a valid MOT is part of your policy (which is usually the case), then your insurance will be invalidated, and you won’t be able to make a claim

What’s not checked during an MOT?

The condition of the engine, clutch and gearbox is not checked during an MOT

Is there an MOT grace period?

No. As soon as your MOT has expired, it becomes illegal to drive your car on the road. The only exception is if you’re driving your vehicle to the MOT test, so long as the test has been booked and you can show proof of appointment

What is the penalty for driving without an MOT?

The fine for driving without an MOT is £1,000. However, you can be fined up to £2,500 for cars or be given an unlimited fine for vans if you’re caught driving without an MOT and the vehicle is deemed as dangerous

Driving licence
Who can add their driving licence to Caura? 

If you have a full UK driving licence, you can store a digital copy of your licence within the Caura app.

How do I add my licence to Caura?

To add your licence, head to the Account tab in-app and then tap on Driving Licence

Why should I add my driving licence to Caura?

Adding your licence unlocks many benefits, such as access to better insurance pricing, the ability to skip long forms when searching for insurance quotes, and staying up-to-date on any penalty points and restrictions.

Can I renew my driving licence on Caura? 

We are working hard to enable you to renew your driving licence within Caura. Until then please use the DVLA portal via the link.

Who can get vehicle insurance through Caura?

Drivers with a full UK driving licence can access competitive quotes from the UK’s most trusted insurers through Caura. To be sure you meet all requirements, make sure you review the list on the Eligibility screen before searching for quotes. 

What type of cover does Caura offer?

We have a choice of cover, depending on your needs. As standard, all of our policies provide cover for theft of your vehicle, accidents, windscreen damage, contents cover, personal accident, travelling in Europe and a courtesy car in the event of a claim.

Some of our insurance partners don’t offer some features such as loss of keys or mis-fuelling cover. Take a look at the benefits and features included in each quote before you buy.

Please make sure you view the benefits and cover of each quote before you make a decision. If you’re not sure, get in touch through or in-app and we’ll help explain our cover options further.

Is insurance with Caura really value for money?

As with anything, you should always check that the cover and benefits are good value for money and you should always shop around.

Do remember, value isn’t always just price; it’s cover, benefits, service, peace of mind and knowing who’s got your back when you need it most.

Who are Caura?

Caura was founded in 2018 by a team of auto enthusiasts and engineers with a simple mission: to make life easier for motorists. We got fed up with complicated car insurance and tolls never telling you to pay. Holding a ticket in one hand and a fine in the other, we’d had enough.

Gone are the days of remembering different logins and a folder full of apps for your car. With Caura, sort tolls, tax, MOTs, insurance, city charges and more. Welcome to an entirely new way to manage everything car.

Caura Ltd is authorised and regulated by the Financial Conduct Authority, FCA registration number 923662.

Which insurance companies does Caura work with? 

We only work with A-Rated insurers and the very best motor insurance providers in the U.K. 

Caura is partnered with the UK’s top insurers like Aviva, LV, Ageas and ERS, as well as a number of niche specialists.

How can I make a complaint?

We’re committed to offering outstanding customer service and we’re proud of our fantastic customer reviews.  However, if you feel that we haven’t lived up to these high standards, we’d love to hear from you and have the chance to make things right.  You can contact us in a variety of ways:

Email – 

In-app – message us directly inside the Caura app

Telephone – 0333 880 6942

Does the Financial Service Compensation Scheme apply to my policy?

Yes, all of our insurance partners are covered by the Financial Services Compensation Scheme. You may be entitled to compensation from the scheme if they cannot meet their obligations. General insurance contracts are covered for 90% of the entire claim, without any upper limit. You can get more information about the compensation scheme arrangements by contacting the FSCS on 0207 741 4100 or 0800 678 1100 or by visiting their website.

How can I make changes to my policy?

To make changes to your personal details, including your payment details or to change the cover you have in place, head over to the app and tap ‘Get in touch’. Yep, it’s that simple.

How can I cancel my insurance policy?

You can cancel your policy cover by getting in touch in-app, by email at or by telephone on 0333 880 6942. Information about how we will process your cancellation are outlined in the terms of business and the terms and conditions of your policy.

If you have had a claim and you have been paying the premium in instalments, you will be required to pay the remaining full annual premium to us. If you use the policy, you must pay for it.

If you have an annual policy, a pro-rata refund will be given.

On all cancellations we reserve the right to charge our cancellation administration fee. See our fee structure outlined in the terms of business (accessible in-app) for clarity on how this may impact your refund.

When does my cover begin?

Your policy will start from 00:01 hrs on the day you set as your policy start date, unless you’ve purchased your insurance on the day that the policy starts, in which case you’ll be covered from the time you purchased.

Am I covered for incidents that occurred before my policy started?

No. Any incident before your vehicle insurance start date is not covered and any attempt to make a claim under these circumstances is an act of fraud and is taken very seriously. 

Who is covered on my Caura insurance policy?

Any individual named on your schedule of insurance is covered to drive the vehicle that you’ve insured. Your policy schedule can be found in-app, simply tap ‘Insurance’ on the vehicle’s Home screen. 

What documents will I receive when I purchase insurance through Caura?

Immediately after you purchase a policy with Caura we will automatically store your policy documentation in-app where they will be instantly available to view. We’ll also email out a copy of the documents. The documents will include:

  • Policy schedule
  • Certificate of motor insurance
  • Insurance product information document
  • Your policy terms and conditions
  • Terms of business agreement

If you do want printed copies, just ask us by emailing, getting in touch via the app or call us on 0333 880 6942 

How can I pay for my insurance policy?

You can pay for your vehicle insurance policy annually, or by 10 monthly instalments with a 2 month deposit.

For monthly payable policies your premium will be funded by Premium Credit Ltd (subject to affordability and credit checks) and a direct debit will be set up and the monthly payments will be taken from the bank details you shared when you purchased the policy.

How do I make a claim?

To make a claim, head to the Caura app, select Insurance and tap on ‘Make a claim’.

You can also get in touch by calling the Caura claims team on 0345 634 9410 or sending an email to

Is there an excess fee to make a claim?

Yes, for each approved claim there may be an excess to pay. Depending on who is at fault for the claim, the excess could be refunded to you or, in some circumstances, not required initially. All excess levels differ and may increase if you selected to add a voluntary excess to reduce your insurance premium. For details on the excesses on your policy head to the Caura app, tap Insurance and select ‘Policy Schedule’. Your excesses are detailed on page 1. If you’re unsure, just get in touch via the app, email us at or give us a call on 0333 880 6942.

What are the fees for making changes to my policy? 

Fees and charges as follows:

  • Arrangement of new policies and renewals - Up to £100
  • Policy alterations - £10
  • Policy cancellation - up to £50, except where you receive a promotional discount, purchased your policy using referral credits (in part or in full), cashback, or gift, then your cancellation fee will be equal to the amount of the promotional offer you received plus a cancellation administration fee of up to £50
  • Replacement policy documentation (hard copy) - £25
  • Information provision under Data Protection Act - £25
What is acceptable as proof of no claims discount?

This can be a copy of the renewal invite you’ve received from your previous Insurance provider or a letter stating your no claims discount level once your previous policy has expired. Either way, we’ll need your proof of no claims discount to be shared with us within 14 days of your policy starting.

The document you share with us must show your name, address, expiry date and level of no claims discount. You can share this in-app or at

What happens if I give false information?

We rely on you to provide true and accurate details when you take out an insurance policy with Caura and when you report any claim to us. If false, inaccurate or misleading information is provided to us at any time this could invalidate your policy and any claim that you make and your policy may be cancelled.

How does Caura deal with fraud?

We have measures in place to detect and defer fraud. We pass any information we have to fraud agencies and insurers. We will always prosecute if fraud is proven.

How do I renew my insurance policy with Caura?

Renewing your insurance is simple. Regardless of if you’re paying monthly or annually we’ll ensure you have continuous cover by auto-renewing your policy, unless you advise us otherwise. Don’t worry, before renewing your insurance we’ll write to you with the renewal terms, policy and schedule. If you don’t wish to renew your policy just get in touch in-app, email us at or give us a call on 0333 880 6942.

What if any of my details have changed prior to renewal?

If you need to make any changes just get in touch with our team in-app, email us at or give us a call on 0333 880 6942. We will let you know if the changes you need to make have any impact on the renewal terms that we’ve sent you.

Will I receive new quotes when I renew my insurance?

Yes, we’ll send these to you via email and also in-app. You’ll receive a choice of products and cover, including staying with the Insurer that’s currently covering you, alongside your insurance schedule, IPID (insurance product information document) and policy terms and conditions.

I haven’t received a renewal invite?

Our renewal process is automated, if you haven’t received your invite, please just get in touch with our team via the app, email us at or give us a call on 0333 880 6942.

How can I pay for my insurance renewal?

If you pay annually, we’ll automatically collect the premium from the card that you paid for your policy with previously. For monthly policies there’s no need for a deposit, we’ll simply spread your payments with our payment provider (PCL Ltd) over the 12 months of the new insurance term. If you’d like to change the way that you pay just get in touch with our team via the app, email us at or give us a call on 0333 880 6942.

What happens if I don’t renew my policy?

If you decide not to renew your policy with Caura your cover will cease at 23:59pm on the anniversary of your insurance. Please ensure you have alternate cover in place. We will automatically issue your no claims discount proof if you’ve earned any.

Which terms and conditions should I refer to for my renewed policy?

You will be issued with new terms and conditions with your renewal invite which will also be available in-app and these will apply to the policy renewal. If any terms and conditions have previously updated you’ll be made aware, and if any terms and conditions are changed from your renewal date, we’ll let you know.

How do Caura credits work?

Send Caura to a friend and we’ll give them £50 off their Caura insurance quotes. If they purchase a policy, then we’ll add £50 credit to your account, ready to use on your next insurance policy quotes.

Once it’s time for next year’s insurance policy, you can use this credit to save on your quotes. All available credit will be automatically applied when you retrieve your quotes. 

Remember, send us to many friends and we’ll give you £50 for every single one who takes out a policy with Caura. You can stack credits, so keep referring and you could bring your cost of your next policy down to £0.

Please note, your friend’s policy needs to be active for 15 days before we can add the £50 credit to your account.

What if I cancel my policy within 14 days? 

If you cancel your policy within the 14-day cooling off period, the full insurance premium that you paid will be refunded to you unless the Insurer charges a time-on-risk fee. This may include an administration fee for them, less any administration fee and less any discount that was applied by using your own credits, which will be credited back to your account for further use. 

If you received Caura credits by signing up using someone else's discount code, you will receive back the premium you paid less any administration fee. 

If your friend invited you to Caura, please note that your policy needs to be active for 15 days before we can add credit to their account.   

My question isn’t listed under your FAQ’s

Sorry about that, we’re always reviewing and updating our FAQ’s. Just get in touch with our team in-app or email and we’ll happily answer any questions you may have.