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General Accident are an insurer that is part of Aviva, though they have been round for over 100 years. They only provide car insurance.
General Accident are predominantly an online car insurance provider, but they do provide some phone support.
You are only able to speak on the phone if you have a quote or are in the first or last 28 days of your policy. You can find the telephone number in your online account in the ‘My Policies’ section.
You can also email and use online chat, but if you would prefer a policy with phone support it may be worth looking at other providers – you can compare insurance from 160+ insurers here.
General Accident have received the following reviews:
General Accident offer three types of policy, Telematics, Comprehensive and Thrid party, fire and theft. These are outlined below:
General Accidents have a telematics policy, where you are measured on your driving.
You’ll receive either a self-plugin device, or they’ll send an engineer to install an alternate device if the self-plugin is unsuitable for your car.
Your driving is scored: above 70 for all journeys is important and a figure of under 50 is viewed as unsafe. If your driving doesn’t improve you are at risk of your policy being cancelled.
If you are a young driver, between the ages of 17 and 24, you may be eligible for a GA telematics price. You’ll receive a personalise renewal price, so if you’re deemed a safer driver, you could pay less.
As General Accident are an online policy, to make changes or cancel you will need to use your online account or email them.
If you need to make a claim, you can call General Accidental on their claims number:
[1] Accessed 16-Feb-24
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