Everything you need to know about Churchill car insurance

What is Churchill car insurance?

Best known for the nodding dog mascot, Churchill Insurance was one of the first direct to customer car insurance companies, though they currently offer policies across a wider range of general insurance products.

Since 2012, Churchill car insurance have been part of the Direct Line Group. Policies are underwritten by their parent company, United Kingdom Insurance Limited.

How to contact Churchill car insurance

To contact Churchill, you can us the Churchill car insurance phone number:

  • 0345 877 6675 (Monday to Friday: 8am – 9pm, Saturday and Bank Holidays: 9am – 5pm, Sundays: 9am – 4pm)

If you don’t want to use the Churchill car insurance number, you can also use the online virtual assistant.

How to compare Churchill car insurance quotes

You can compare Churchill car insurance quotes here

Churchill car insurance reviews

Churchill car insurance have received the following reviews:

  • Trustpilot: 4.2 stars (15,568 reviews) [1]
  • Which?: 64% policy score on its standard policy (13th out of 28), 66% customer score (5th out of 27)

What types of insurance can you get with Churchill?

Churchill offer four main policies, which include three forms of comprehensive cover across different tiers and third party, fire and theft. You can see an overview of these policies below:

 

Third party, fire and theft

Comprehensive

Comprehensive Plus

DriveSure (17 to 25, Telematics)

Level of cover

Third party, fire and theft

Comprehensive

Comprehensive

Comprehensive

Injuries to others

Yes

Damage to other people’s property

Yes

Theft

Yes

Fire damage

Yes

Repairs

No

Yes

Legal costs

Optional

Optional

Yes

Optional

Medical expenses

No

£200 per injured person and personal accident up to £5,000

£400 per injured person and personal accident up to £10,000

£200 per injured person and personal accident up to £5,000

Driving other cars

Yes, but the requirements to quality for this benefit depend on the specific policy

 

Courtesy car provision

Yes

Breakdown cover

Optional

Windscreen

No

Yes

Yes

Yes

Personal item cover

No

Up to £250

Locks and keys cover

No

Up to £1,000

 

DriveSure

DriveSure is the Churchill Telematics policy, designed to help younger drivers. It provides an upfront discount if you’ve passed your test and discounts at renewal for good driving scores. You only need to download their app – it doesn’t require a box being fitted to your car.

You’ll be measured on behavioural factors (speed, smooth driving, and mobile use) and environmental factors (time of day – night driving is deemed riskier and road risk).

How to make changes to or cancel Churchill car insurance

If you need to cancel, or make changes to your Churchill car insurance, such as adding another driver or changing your vehicle, you will need to contact them.

You can contact them with their virtual assistant, live chat or use Churchill car insurance contact number:

  • 0345 877 6675 (Monday to Friday: 8am – 9pm, Saturday and Bank Holidays: 9am – 5pm, Sunday: 9am – 4pm)

How to make a Churchill car insurance claim

If you need to make a claim or have an existing claim, you will need to call the Churchill car insurance phone number:

  • 0345 878 6261 (Monday to Friday: 8am – 9pm, Saturday and Bank Holidays: 9am – 5pm, Sunday: 10am – 5pm)

For 24-hour accident recovery:

  • 0800 269 015

[1] 43rd out of 60 for motor insurance. Accessed 15-Feb-24

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