Everything you need to know about Admiral car insurance

Who are Admiral car insurance?

Admiral car insurance is a British car insurance provider, founded in 1993. It is part of the Admiral Group, which is the UK’s biggest car insurance company and includes brands such as Bell, Elephant and Diamond.

How to contact Admiral customer service?

There are a few different ways to contact Admiral customer service:

  • Live chat: (Monday to Friday: 8am - 6pm, Saturday: 9am - 3pm , Sunday: 9.30am - 4pm)
  • The Admiral Virtual Assistant (A.V.A) can also help, but you won’t be able to speak to someone directly.

If you want to call Admiral car insurance, you can also use the Admiral car insurance phone number:

  • Phone: 0333 220 2000 (Monday to Friday: 8am - 6pm, Saturday: 9am - 5pm, Sunday: 9:30am - 4pm)

How to compare Admiral car insurance quotes

You can compare an Admiral car insurance quote on Caura by clicking here

Admiral car insurance reviews

Admiral car insurance has received the following reviews [1]:

  • Trustpilot: 4.5 Stars (57,821 reviews, 27th out of 60 in the Car and Motor Insurance category)
  • Which?: 56% policy score on their standard policy (30th out of 34 providers), 69% customer score (12th out of 15 providers)

What types of car insurance can you get with Admiral?

Admiral is one of the largest insurers in the UK, providing a broad range of car insurance policies with different levels of cover, which we’ve summarised below:

 

Third party

Third party, fire and theft

Admiral Essential

Admiral

Admiral Gold

Admiral Platinum

Level of cover

Third party

Third party, fire and theft

Comprehensive

Injuries to others

Yes

Damage to other people’s property

Yes

Theft

No

Yes

Fire damage

No

Yes

Repairs

No

No

Yes

Legal costs

Optional

Optional

Optional

Optional

Optional

Yes

Medical expenses

No

No

Yes

Up to £5,000

Up to £5,000

Up to £5,000

Driving other cars

Yes (must be 25+, third party only cover only when driving other cars

Courtesy car provision

No

Yes

Breakdown cover

Optional

Windscreen

Optional

Optional

Optional

Yes

Yes

Yes

Personal item cover

No

No

No

Up to £200

Up to £300

Up to £300

Locks and keys cover

No

Up to £500

Admiral MultiCar

Admiral MultiCar is Admiral’s most famous car insurance product. This allows you to insure multiple cars under one policy to keep your renewal dates the same, keep one set of paperwork, and potentially save money (although not always).

On average, customers with two vehicles saved £179 [2] with Admiral Multicar, compared to buying two separate policies.

Admiral telematics / black box car insurance (Admiral LittleBox)

Admiral also offers black box (also known as telematics) insurance. Although this is usually targeted at younger drivers, drivers of any age can have a black box fitted and potentially have their premiums reduced.

A LittleBox will be fitted to your car within 14 days of purchasing the policy, which will measure speeding, smoothness, cornering and when you drive. If you often drive at night, then it might not be worth having a LittleBox policy, as this will increase your premium.

Your insurance will be priced on how you drive, not just where you live and how old you are. Safer drivers will receive discounts on their driving and you’ll be able to see how good you are as a driver, as well as receiving tips on how to improve.

You can purchase Admiral LittleBox through Caura here.

Admiral car insurance

Admiral offers Third party and Third party fire and theft, alongside four tiers of comprehensive car insurance which provide different levels of cover.

How to make changes to or cancel Admiral car insurance.

If you need to cancel Admiral car insurance, you will need to get in contact via the Admiral car insurance contact number (0333 220 2000), email them, or get in contact via the live chat service.

If you cancel within 14 days of your policy start date, there is a charge of £25. To cancel after 14 days the charge is £60 [2].

How to make a claim with Admiral

If you want to make an admiral car insurance claim, you can call the Admiral car insurance phone number (0333 220 2033).

For more information about claims, read our blogs about what you should or shouldn’t do when making a claim, and what to do in a vehicle emergency.

[1] Accessed 15-Feb-2024

[2] Admiral website. Accessed 15-Feb-2024

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