1. Introduction

These Caura Licence terms and conditions (“Service Terms”) set out the rules which cover our relationship with you if you use Caura Licence (“the Service”).

You have downloaded the Caura for iOS or Android app (“the App”), and by doing so accepted the Caura Services as detailed in the Caura Terms along with Caura’s Privacy Policy.

These Service Terms explain our responsibilities and yours, and how you can use the Service. These are legally binding and apply to you if you have accessed the Service via the App, so please read them. You may also want to print/save them in case you ever want to come back to them in the future

If these Service Terms are inconsistent with our main Caura Terms, then these Service Terms will apply in relation to your use of the Service. You should read these Service Terms along with our Caura Privacy Policy which explains how we use your personal information.

2. Who are we

We are Caura Ltd (also referred to as "we", "our" and "Caura"). We are registered in England and Wales under company number 11520538 and have our registered office at 1 Horse Guards Avenue, London, England, SW1A 2HU.

Caura is authorised and regulated by the Financial Conduct Authority (FCA) under registration 923662.

3. Support and how to contact us

If you have any questions relating to these Service Terms, if you are having any trouble with the Service or if you wish to make a complaint, please contact us by email or telephone using the details below:

Email: support@caura.com

Telephone: +44 (0) 7701 410185.

4. What is the Service

Caura Licence is a concierge service that enables you to get your licence details from the DVLA and view them in Caura. We will use these details to pre-populate your information when you get quotes or purchase certain other services within Caura, in order to make the experience of using Caura easier, faster, and simpler.

5. How the Service works

In order to view your driving licence information you will need to verify your identity. As part of the verification, you will have to enter your national insurance number, among other details. This information is used to verify your identity with the DVLA and will be shared with them. This data will be encrypted. In turn, the DVLA shares the information you have entered with HMRC and DWP to verify your identity. Learn more about how we handle your data in our Privacy Policy.

By using the Service, you consent to the following:

• Caura is not liable for the accuracy of the data we present in our app. The source of truth for driving licence information and penalty points is the DVLA. If you have any queries about the information on your licence, you can contact the DVLA here;
• We will conduct automated background refreshes using your personal information to keep your licence details up to date;
• If you are using this service on behalf of another person, you have the other person’s consent to use their information, including driving licence number and national insurance number;
• Caura can use your data to pre-populate information within the App to streamline your experience; and
• When you use the Service you agree that you have read and agree to comply with the DVLA’s terms and conditions here (DVLA Terms). If you do not agree to comply with these Service Terms or the DVLA Terms then you must refrain from using the Service.

If you wish to stop using this service, you can delete your licence from your account.

6. Changes to these Service Terms

We may amend these terms from time to time, for example, to reflect changes in law, or the functionality of the Services. We will notify changes to these terms in advance via push notifications or any other manner we deem appropriate. Your continued use of the App will confirm your acceptance of the revised terms. Please check the terms whenever you use the App to ensure you understand the terms that apply at that time.

7. Privacy

Under data protection legislation, we are required to provide you with certain information about who we are, how we process your personal data and for what purposes and your rights in relation to your personal data and how to exercise them. This information is provided in our Caura Privacy Policy and it is important that you read that information.

Please be aware that internet transmissions are never completely private or secure and that any message or information you send using the App may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.

8. Licence Restrictions

The Service is made available on a non-exclusive, non-transferable basis for your personal, non-commercial use only. This means that you cannot make money from your use of the Service.

You agree that you are solely responsible for any costs and expenses you may incur in relation to your use of the Service.

You agree that you will

• not rent, lease, sub-license, loan, provide, or otherwise make available the Service in any form, in whole or in part to any person without prior written consent from us;
• not copy the Service except as part of the normal use of the Service or where it is necessary for the purpose of back-up or operational security;
• not translate, merge, adapt, vary, alter or modify, the whole or any part of the Service nor permit the Service or any part of it to be combined with, or become incorporated in, any other programs, except as necessary to use the Service on devices as permitted in these terms;
• not disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the Service nor attempt to do any such things, except solely to the extent such actions cannot be prohibited by law;
• comply with all applicable technology control or export laws and regulations that apply to the technology used or supported by the Service; and
• not remove, alter, or obscure any copyright, trademark or other proprietary notices appearing in or on the Service.

9. Acceptable use

You may only use the Services for lawful purposes. You must not access or use the Services:

• in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Service Terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the App or any operating system;
• in a way that infringes our intellectual property rights or those of any third party in relation to your use of the Services (to the extent that such use is not licensed by these terms);
• to transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the Services;
• in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users;
• to collect or harvest any information or data from the App or our systems or attempt to decipher any transmissions to or from the servers running the Services;
• to access or interfere with another user's account or information, impersonate another person or create or use a false identity or contact details; or
• in any way that is not authorised by us or is detrimental to us or our third party service providers.

10. Your Account

You must have registered an account the App in order to use the Service. Registering false contact information of any kind may result in the suspension or termination of your account.

You may only use and access the Service on your own behalf on not on the behalf of anyone else.

You must have the explicit consent of the registered keeper of any vehicles for which you are accessing the Service. You are responsible for ensuring you continue to have this consent and you may be required to evidence this consent at any time.

If you update your vehicle registration plate, then you must update these details with us. You are solely responsible for any consequences of not updating any maintaining accurate vehicle information, such as penalties or fines.  

You must notify us immediately of any unauthorised use of your account or any other breaches of security as soon as you become aware of them.

11. Intellectual Property

All intellectual property rights in the Service throughout the world belong to us (or our licensors) and the rights are licensed (not sold) to you. You have no intellectual property rights in, or to, the Service other than the right to use them in accordance with these terms.  

You license us to use any information, data or other content (“Content”) you provide to us or that we obtain or receive on your behalf and you agree that we can use, modify, display, distribute and create new material using the Content so that we may provide you with the Service and for any other purposes set out in these Service Terms, including our Caura Privacy Policy. By submitting Content you confirm and agree that the owner of that Content has expressly agreed that, without any particular time limit, and without the payment of any fees, we may use the Content for the purposes set out in these terms and our Caura Privacy Policy.

All trademarks appearing within the Service (for example OEM logos) are the property of their respective owners and their appearance in no way implies any affiliation with the owners.