Simplicity at its best
A great app that takes the hassle out of car admin, brilliant for those who forget dates easily.
Finally, someone has cracked it!
Great to have a single app to manage my car-related payments in one place! Bravo!
Easy to use and very helpful
Great app especially when you have multiple vehicles, even better for small business 👌
Really useful app, wish someone had done this ages ago! Really slick and easy to use!
Great App :)
Been using for a couple of days now, super seamless, high quality and insane aesthetically too. Awesome!
This app is so well built! The fact that you can pay for Tolls & ULEZ all direct through the app makes life so much easier! Highly recommend to anyone!
All positive. Highly recommended!
I’m very impressed with this app. It’s made my life so much easier, keeping everything all in one place. Anyone who has a vehicle needs this app. I’d recommend to anyone.
I am a new driver, and this app has allowed me to feel a lot more comfortable as a whole. Everything I need to know surrounding my car is in one location, online and accessible at all times.
You need to get this
It’s so easy to use! Put your REG and it does the rest, I had no idea my van tax was about to run out glad I downloaded the app when I did! Also, the design is very stylish and simple
How do I pay the ULEZ charge?
Caura is the fastest way to pay, it takes 2 seconds via the app, and we charge no additional fee. Getting your car setup on Caura takes less than 30 seconds, and you can manage all your vehicle admin from Caura.
Does Caura charge an additional fee?
Caura charges no additional fee to pay ULEZ, or to make any other transaction via the app. It's completely free to use.
Can I use Caura to pay for the Congestion Charge too?
Yes, Caura is the fastest way to pay for the London C Charge, and you can pay for ULEZ and C Charge with the same two-tap transaction.
Can I pay ULEZ for my commercial vehicle via Caura?
Currently we can only support payments of the £12.50 daily rate, though expanding our functionality to allow commercial vehicles to use Caura is on our roadmap.
How do I know if my vehicle is exempt?
We're working hard to let you check this directly on Caura. For now you'll need to use the vehicle checker on the TfL website. Broadly speaking petrol cars with a Euro 4 engine (post 2006) and diesel cars with a Euro 6 engine (post 2015) will be exempt, but it's best to check your vehicle registration on the TfL checker to be sure.
Are residents exempt?
No, the resident exemption is falling away on October 25th 2021. There will no longer be a resident exemption.
Are classic cars exempt?
All vehicles that have a 'historic' vehicle tax class will be exempt.
Where is the new ULEZ zone?
The new, larger ULEZ zone is 18x larger than the old one, and will operate inside of the North Circular (A406) and South Circular (A205) roads. You will not need to pay the ULEZ charge if you drive on the North or South Circular roads.
What are the ULEZ charging hours?
The ULEZ zone operates 24 hours a day, 7 days a week, every day of the year except Christmas Day.
How do I know if I've driven into the ULEZ, and need to pay?
There is currently no way to check this, you will need to be check your route and cross reference that with the boundaries of the zone, which will be clearly sign-posted.
When is the ULEZ expanding?
The ULEZ is expanding on October 25th 2021.
How much does it cost to drive into the ULEZ?
Daily charge is £12.50 for most vehicle types, including cars, motorcycles and vans up to 3.5 tonnes. Heavier vehicles including lorries, buses and coaches will be charged £100 per day. The fine for not paying is £160 per day, reduced to £80 if you pay within 14 days.
Why is the ULEZ zone expanding?
The ULEZ zone is expanding to improve air quality in and around Central London and to achieve a wider policy of improving public health.
What is the ULEZ?
The ULEZ is London's Low Emissions Zone. It is designed to reduce the number of high-polluting vehicles driving within the zone.
Why have I got a ULEZ PCN?
You have driven into the ULEZ zone and not made a payment for that day, and you are not exempt.
Here are some other reasons why you may have been fined:
- You made a payment but it was for the wrong day or vehicle
- You have an exemption but you have not registered for a 100% discount with TfL
If you are not exempt then you will get a PCN for each day you drive into the zone and don’t make the payment, the fines can add up!
How much is a ULEZ PCN?
Currently all vehicles are liable to the same level of fine, which is £160. If you pay within 14 days of receiving the fine it’s £80, however if you pay after 14 days then you will have to pay the full £160.
How do I pay a ULEZ PCN?
You will need to visit the TfL website and navigate to the 'penalty charges for ULEZ' page.